Dilbert cartoon first published on Friday 4th October 1996

Dilbert//2729, first published thirty years ago on Friday 4th October 1996

Tags

iso 9000 certified product looks good internal porcess well documented documented porcess ace double price

Official transcript

The Boss and a man sit at a conference table. The man says, "Your product looks good, but you can't be our supplier unless your company is ISO 9000 certified."

The Boss asks, "So . . . You don't care how bad our internal processes are, as long as they're well-documented and used consistently?"

The man replies, "That's right."

The Boss says, "Our documented process says I must now laugh in your face and double our price."

originally published on dilbert.com

Open source transcript

YOUR PRODUCT LOOKS GOOD, BUT YOU CAN'T BE OUR SUPPLIER UNLESS YOUR COMPANY IS ISO 9000 CERTIFIED.

SO... YOU DON'T CARE HOW BAD OUR INTERNAL PROCESSES ARE, AS LONG AS THEY'RE WELL- DOCUMENTED AND USED CONSISTENTLY?

THAT'S RIGHT.

OUR DOCUMENTED PROCESS SAYS I MUST NOW LAUGH IN YOUR FACE AND DOUBLE OUR PRICE.

collated from github.com/jvarn/dilbert-archive

AI Analysis

Comic Strip Title: "Internal Processes"

Summary:

The comic strip features a conversation between two men in an office setting. The first man expresses dissatisfaction with the quality of a product, stating that it cannot be their supplier unless it is ISO 9000 certified. The second man responds by highlighting the complexity and length of their internal processes, which are well-documented and used consistently. He then jokes that they must now laugh in their face and double the price.

Key Points:

• The conversation revolves around the quality of a product and the importance of ISO 9000 certification.
• The second man uses humor to highlight the complexity of their internal processes.
• The tone of the conversation is lighthearted and humorous, with a touch of sarcasm.

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