Dilbert cartoon first published on Thursday 11th February 1999

Dilbert//3589, first published 27 years ago on Thursday 11th February 1999

Tags

dogberts tech support many questions phone understand technology bounce around

Official transcript

Caption: "Dogbert's tech support"

Dogbert sits at a computer and speaks on the phone. Dogbert says, "First I need to ask you many questions."

Dogbert says, "Then I will transfer you to someone who will ask you the same questions again."

Dogbert says, "We do this to remove any hope you might have had that we understand technology."

originally published on dilbert.com

Open source transcript

DOGBERT'S TECH SUPPORT FIRST, I NEED TO ASK YOU MANY QUESTIONS.

THEN I WILL TRANSFER YOU TO SOMEONE WHO WILL ASK THE SAME QUESTIONS AGAIN.

WE DO THIS TO REMOVE ANY HOPE YOU MIGHT HAVE HAD THAT WE UNDERSTAND TECHNOLOGY.

collated from github.com/jvarn/dilbert-archive

AI Analysis

Comic Strip Title: "Dogbert's Tech Support"

Summary:

The comic strip follows the misadventures of Dogbert, a canine character, as he attempts to provide technical support to a customer. The customer is frustrated with the lack of understanding and the endless questions being asked.

Key Panels:

• First Panel: Dogbert asks the customer to ask many questions, indicating a lack of understanding.
• Second Panel: Dogbert transfers the customer to someone who will ask the same questions again, further frustrating the customer.
• Third Panel: Dogbert admits that he does not understand technology and will remove any hope the customer might have had that they would be understood.

Humor and Satire:

The comic strip pokes fun at the common experience of dealing with technical support, where customers are often met with a lack of understanding and a sense of frustration. The use of a dog as the technical support character adds to the humor and absurdity of the situation. Overall, the comic strip uses satire to comment on the challenges of technical support and the importance of effective communication.

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