Dilbert cartoon first published on Monday 12th November 2007

Dilbert//6785, first published nineteen years ago on Monday 12th November 2007

Tags

tech support asks customer information transfers call same questions barrier to progress other guy

Official transcript

"Asok, I need you to fill in at tech support for a few days."

"You'll be the guy who asks the customer for information, then transfers the call to another person who asks exactly the same questions."

"Wouldn't that make me a barrier to progress?"

"Only if the other guy actually helped."

originally published on dilbert.com

Open source transcript

ASOK, I NEED YOU TO FILL IN AT TECH SUPPORT FOR A FEW DAYS.

YOULL BE THE GUY WHO ASKS THE CUSTOMER FOR INFORMATION, THEN TRANSFERS THE CALL TO ANOTHER PERSON WHO ASKS EXACTLY THE SAME QUESTIONS.

WOULDNT THAT MAKE ME A BARRIER TO PROGRESS?

ONLY IF THE OTHER GUY ACTUALLY HELPED.

collated from github.com/jvarn/dilbert-archive

Accompanying textual content, such as title, tags and transcripts, is shown here if we have it. Not every comic has all of these, and they seem to be a bit hit and miss even on the official website.