Dilbert cartoon first published on Monday 12th November 2007

Dilbert//6785, first published nineteen years ago on Monday 12th November 2007

Tags

tech support asks customer information transfers call same questions barrier to progress other guy

Official transcript

"Asok, I need you to fill in at tech support for a few days."

"You'll be the guy who asks the customer for information, then transfers the call to another person who asks exactly the same questions."

"Wouldn't that make me a barrier to progress?"

"Only if the other guy actually helped."

originally published on dilbert.com

Open source transcript

ASOK, I NEED YOU TO FILL IN AT TECH SUPPORT FOR A FEW DAYS.

YOULL BE THE GUY WHO ASKS THE CUSTOMER FOR INFORMATION, THEN TRANSFERS THE CALL TO ANOTHER PERSON WHO ASKS EXACTLY THE SAME QUESTIONS.

WOULDNT THAT MAKE ME A BARRIER TO PROGRESS?

ONLY IF THE OTHER GUY ACTUALLY HELPED.

collated from github.com/jvarn/dilbert-archive

AI Analysis

Title: "The Tech Support Conundrum"

Summary:

The comic strip, originally published in 2007, revolves around a customer's frustration with tech support. The customer, seeking assistance, is met with a series of unhelpful responses from the support representative. The representative's responses are characterized by a lack of understanding, leading to further confusion and frustration for the customer.

Key Points:

• The customer seeks tech support for a problem they are experiencing.
• The support representative fails to understand the customer's issue.
• The representative transfers the call to another person, who also fails to understand the problem.
• The customer expresses their frustration with the unhelpful support.
• The comic strip highlights the challenges of effective communication in tech support.

generated by llama-3.2-11b-vision-instruct

Accompanying textual content, such as title, tags and transcripts, is shown here if we have it. Not every comic has all of these, and they seem to be a bit hit and miss even on the official website.