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Dilbert cartoon first published on Sunday 10th May 2020

Dilbert//11348, first published six years ago on Sunday 10th May 2020

Dogbert Teaches Asok Tech Support


Tags

business, technology, train, tech support, problem, reboot, computer, problem solving, genius


Official transcript

boss: dogbert, i need you to train asok to fill in for you on tech support.

originally published on dilbert.com


Open source transcript

DOGBERT, I NEED YOU TO TRAIN ASOK TO FILL IN FOR YOU ON TECH SUPPORT.

THE GOAL OF TECH SUPPORT IS TO CONVINCE THE CALLER THE PROBLEM IS ON THEIR END.

I DO THIS BY RECOMMENDING INCREASINGLY DIFFICULT THINGS FOR THEM TO TRY.

EVENTUALLY, THEY GIVE UP.

WATCH AND LEARN UH-HUH... UH-HUH...

TRY REBOOTING YOUR COMPUTER.

NOW TRY IT AGAIN WHILE HOLDING CONTROL-ESCAPE- SPACE BAR-DELETE FOR EXACTLY 27.3 SECONDS.

NO LUCK? TRY LOOKING AT YOUR COMPUTER'S BINARY CODE TO FIND ANY ZEROS AND ONES THAT ARE OUT OF ORDER.

AAAND HE'S GONE.

GENIUS!

CLICK

collated from github.com/jvarn/dilbert-archive


AI Analysis

Comic Strip Title: "Tech Support"

Summary:

The comic strip follows the conversation between Dogbert, a tech support specialist, and a customer who is experiencing issues with their computer. The customer requests training to fill in for Dogbert on tech support, but Dogbert is skeptical of their abilities.

Key Points:

  • Dogbert is hesitant to train the customer due to their lack of technical expertise.
  • The customer attempts to reboot their computer, but it doesn't work.
  • Dogbert suggests looking at the computer's binary code to find any zeros and ones that are out of order.
  • The customer becomes frustrated and clicks on a link, which makes their computer work again.
  • Dogbert is amused by the customer's success and comments on their lack of understanding of technology.

Overall:

The comic strip pokes fun at the challenges of providing technical support and the sometimes absurd solutions that customers come up with. It also highlights the importance of having qualified technical support specialists who can effectively troubleshoot and resolve issues.

generated by llama-3.2-11b-vision-instruct


Accompanying textual content, such as title, tags and transcripts, is shown here if we have it. Not every comic has all of these, and they seem to be a bit hit and miss even on the official website.

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