Dilbert cartoon first published on Wednesday 17th August 1994

Dilbert//1950, first published 32 years ago on Wednesday 17th August 1994

Tags

customer service downsize improve service

Official transcript

Our two goals this year are to downsize and to improve customer service.

originally published on dilbert.com

Open source transcript

OUR TWO GOALS THIS YEAR ARE TO DOWNSIZE AND TO IMPROVE CUSTOMER SERVICE.

QUESTION: HOW CAN YOU IMPROVE SERVICE IF YOU'RE GETTING RID OF SERVICE PEOPLE?

3-17 WHO DO YOU THINK IS SCREWING UP THE CUSTOMER SERVICE? DUH...

collated from github.com/jvarn/dilbert-archive

AI Analysis

Comic Strip Title: "Improving Customer Service"

Summary:

The comic strip features a meeting of corporate executives discussing ways to improve customer service. The conversation takes an unexpected turn when one executive asks how to improve service if they are getting rid of service people, prompting another executive to wonder who will be responsible for screwing up the customer service. The strip humorously highlights the absurdity of corporate decision-making and the potential consequences of prioritizing cost-cutting over customer satisfaction.

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Accompanying textual content, such as title, tags and transcripts, is shown here if we have it. Not every comic has all of these, and they seem to be a bit hit and miss even on the official website.