Dilbert cartoon first published on Wednesday 3rd November 1999

Dilbert//3854, first published 27 years ago on Wednesday 3rd November 1999

Tags

designing call center eployees bathroom breaks tiny cubicles monitor calls speed customer service

Open source transcript

DESIGNING A CALL CENTER GIVE THE EMPLOYEES SIX MINUTES OF BATHROOM BREAKS PER SHIFT.

TINY CUBICLES ...AND WE'LL MONITOR CALLS AND HAVE INCOMPATIBLE OBJECTIVES, SUCH AS SPEED AND CUSTOMER SERVICE.

HOW'S THE PROJECT GOING?

I'M STILL COLLECTING THE ABUSER REQUIREMENTS.

collated from github.com/jvarn/dilbert-archive

AI Analysis

Comic Strip Title: "Designing a Call Center"

Summary:

The comic strip, originally published in 1999, humorously depicts the challenges of designing a call center. The story unfolds as follows:

• A red devil is shown, instructing an employee to give the employees six minutes of bathroom breaks per shift.
• The devil then instructs another employee to design tiny cubicles with incompatible objectives, such as speed and customer service.
• A third employee is tasked with monitoring calls and having incomparable objectives.
• The employees are left confused and frustrated, with one asking how the project is going and another expressing their inability to collect abuser requirements.

The comic strip satirically highlights the absurdities of bureaucratic processes and the challenges of managing a call center.

generated by llama-3.2-11b-vision-instruct

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