Dilbert cartoon first published on Thursday 4th November 1999

Dilbert//3855, first published 27 years ago on Thursday 4th November 1999

Tags

volume calls dead beaten down inhumane punish being cheerful

Open source transcript

DESIGNING A CALL CENTER IF THE EMPLOYEES GET THIS VOLUME OF CALLS PER DAY THEY WILL WISH THEY WERE DEAD.

BUT THEY WON'T BE DEAD, JUST TOO BEATEN-DOWN TO LOOK FOR BETTER JOBS.

I DON'T KNOW HOW TO MAKE IT ANY MORE INHUMANE.

WE CAN PUNISH THEM FOR NOT BEING CHEERFUL.

collated from github.com/jvarn/dilbert-archive

AI Analysis

Comic Strip Title: "Designing a Call Center"

Summary:

The comic strip follows a conversation between two men, one of whom is a call center manager, discussing the design of a call center. The manager explains that if employees receive a high volume of calls per day, they will wish they were dead. However, he notes that they won't be dead, just too beaten-down to look for better jobs. To address this issue, he suggests that the company can punish employees for not being cheerful, implying that they will be rewarded for maintaining a positive attitude despite the stressful work environment.

Key Points:

• The comic strip highlights the challenges faced by call center employees.
• The manager's approach to addressing these challenges is to punish employees for not being cheerful.
• The strip raises questions about the ethics of using punishment as a motivator in the workplace.

generated by llama-3.2-11b-vision-instruct

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