Dilbert cartoon first published on Sunday 18th February 2001

Dilbert//4327, first published 25 years ago on Sunday 18th February 2001

Tags

call cemter reduce call questions products interface average call bonus priesthood mistake

Official transcript

THE CALL CENTER: A worker sits in front of a computer wearing a telephone headset. A woman supervisor says to him, "Carl, reduce your average call time or you're history."

Dilbert holds a portable telephone in his hand and presses buttons to dial a number to the sound of "Beep beep beep beep."

Carl answers the phone angrily, saying, "What?!"

Dilbert says into his telephone, "I have a question about your product."

Carl yells into the telephone, "Faster! Faster! Faster!"

Dilbert says into his telephone, "Um... It's about the interface."

Dilbert hears Carl say, "Great. Thanks."

There is the sound "click."

Carl's supervisor says to him, "Your average call time is way down. You get a bonus."

Carl holds his bonus check and thinks to himself, "Maybe it's a mistake to do this job while I study for the priesthood."

originally published on dilbert.com

Open source transcript

THE CALL CENTER CARL, REDUCE YOUR AVERAGE CALL TIME OR YOU'RE HISTORY.

BEEP BEEP BEEP WHAT?!

I HAVE A QUESTION ABOUT YOUR PRODUCT.

FASTER!

FASTER!

FASTER!

UM... IT'S ABOUT THE INTERFACE.

GREAT.

THANKS.

CLICK YOUR AVERAGE CALL TIME IS WAY DOWN.

YOU GET A BONUS.

MAYBE IT'S A MISTAKE TO DO THIS JOB WHILE I STUDY FOR THE PRIESTHOOD.

collated from github.com/jvarn/dilbert-archive

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