Dilbert cartoon first published on Friday 16th September 2011

Dilbert//8189, first published fifteen years ago on Friday 16th September 2011

Tags

conversation language positive feel power cables insulated

Official transcript

Boss: Avoid saying "unfortunately"

when you talk to customers. Say instead, "as it turns out."

That has a more positive feel. Dilbert: As it turns out, our power cables aren't as insulated as we had hoped.

originally published on dilbert.com

Open source transcript

AVOID SAYING "UNFORTUNATELY" WHEN YOU TALK TO CUSTOMERS.

SAY INSTEAD, "AS IT TURNS OUT." THAT HAS A MORE POSITIVE FEEL.

AS IT TURNS OUT, OUR POWER CABLES AREN'T AS INSULATED AS WE HAD HOPED.

collated from github.com/jvarn/dilbert-archive

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