Dilbert cartoon first published on Sunday 1st March 2015

Dilbert//9451, first published 11 years ago on Sunday 1st March 2015

Tags

computers, customer service, frustration, installing drivers, software, tech support, technical support, technology, engineering

Official transcript

Dogbert's Tech Support. Dilbert: The error message says my copy of Windows is not genuine. Dogbert"

I'll walk you through a series of steps that won't work. Dilbert: Wait... what? Dogbert: After seventeen attempts that involve rebooting, you will lose hope. At some point you will give up and buy a new computer just to be done with it all. We'll start by uninstalling all of your drivers and reinstalling. Dilbert: Can I skip all of the useless steps and just buy a new computer? Dogbert: Sure, but you don't need to be a jerk about it.

originally published on dilbert.com

Open source transcript

THE ERROR MESSAGE SAYS MY COPY OF WINDOWS IS NOT GENUINE.

DOGBERT'S TECH SUPPORT I'LL WALK YOU THROUGH A SERIES OF STEPS THAT WON'T WORK.

WAIT... WHAT?

AFTER SEVENTEEN ATTEMPTS THAT INVOLVE REBOOTING.

YOU WILL LOSE HOPE.

AT SOME POINT YOU WILL GIVE UP AND BUY A NEW COMPUTER JUST TO BE DONE WITH IT ALL.

WELL START BY UNINSTALLING ALL OF YOUR DRIVERS AND REINSTALLING.

CAN I SKIP ALL OF THE USELESS STEPS AND JUST BUY A NEW COMPUTER?

SURE, BUT YOU DON'T NEED TO BE A JERK ABOUT IT.

collated from github.com/jvarn/dilbert-archive

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