Dilbert cartoon first published on Sunday 10th January 2021

Dilbert//11593, first published five years ago on Sunday 10th January 2021

Recurring Charges

Tags

business, technology, cancel, online, charges, information, automated phone system, contact, website, microphone

Official transcript

dilbert at home: i'm going to try to cancel some recurring online charges today. wish me luck.

originally published on dilbert.com

Open source transcript

IM GOING TO TRY TO CANCEL SOME RECURRING ONLINE CHARGES TODAY.

WISH ME LUCK.

WHAT RESISTANCE ARE YOU EXPECTING?

OBVIOUSLY, THEY HIDE THEIR CONTACT INFORMATION, SO I ALLOCATED TWO HOURS TO FIND THE RIGHT PHONE NUMBER.

IT SHOULD TAKE ABOUT AN HOUR TO NAVIGATE THEIR AUTOMATED PHONE SYSTEM THAT WILL KEEP SENDING ME TO THE WRONG PLACE.

IF I REACH A HUMAN, HELL TRY TO DIVERT ME TO THEIR WEBSITE TO CANCEL, WHICH I ALREADY KNOW WON'T WORK BECAUSE ...

I WON'T BE ABLE TO FIND MY ACCOUNT IN THEIR SYSTEM FOR REASONS NO ONE WILL EVER BE ABLE TO EXPLAIN.

AND, OF COURSE, THEIR PHONE SUPPORT PERSON WILL BE USING A HEADSET MICROPHONE THAT GARBLES HIS ALREADY-MUMBLED WORDS BUT IF YOU STICK WITH IT, YOU WILL EVENTUALLY SUCCEED?

I DON'T KNOW WHERE YOU GOT THAT IDEA.

collated from github.com/jvarn/dilbert-archive

Accompanying textual content, such as title, tags and transcripts, is shown here if we have it. Not every comic has all of these, and they seem to be a bit hit and miss even on the official website.