Dilbert cartoon first published on Tuesday 23rd September 2008

Dilbert//7101, first published eighteen years ago on Tuesday 23rd September 2008

Tags

trouble ticket have problem catch all shift change eascalation accidental disconnect

Official transcript

A man says, "How can you say my trouble ticket is resolved when I still have the problem??!"

Dogbert says, "Resolved is a catch-all term that can mean a shift change, escalation, or even an accidental disconnect."

The man says, "So... you escalated it?"

CLICK

originally published on dilbert.com

Open source transcript

HOW CAN YOU SAY MY TROUBLE TICKET IS RESOLVED WHEN I STILL HAVE THE PROBLEM??!

RESOLVED IS A CATCHALL TERM THAT CAN MEAN A SHIFT CHANGE, ESCALATION, OR EVEN AN ACCIDENTAL DISCONNECT.

SO... YOU ESCALATED IT?

CLICK

collated from github.com/jvarn/dilbert-archive

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