Dilbert cartoon first published on Saturday 30th April 2011

Dilbert//8050, first published fifteen years ago on Saturday 30th April 2011

Tags

apathy telephones get tech support audio menu tech support user manuals hate customers apathy thing

Official transcript

Dogbert: I researched how long your customers will stay on the phone trying to get tech support before giving up. Then I designed an audio menu tree that will take them slightly longer than that to reach your tech support. I've seen your user manuals and I assume that you hate your customers' guts. Boss: It's more of an apathy thing.

originally published on dilbert.com

Open source transcript

I RESEARCHED HOW LONG YOUR CUSTOMERS WILL STAY ON THE PHONE TRYING TO GET TECH SUPPORT BEFORE GIVING UP.

THEN I DESIGNED AN AUDIO MENU TREE THAT WILL TAKE THEM SLIGHTLY LONGER THAN THAT TO REACH YOUR TECH SUPPORT.

IVE SEEN YOUR USER MANUALS AND I ASSUME THAT YOU HATE YOUR CUSTOMERS' GUTS.

IT'S MORE OF AN APATHY THING.

collated from github.com/jvarn/dilbert-archive

Accompanying textual content, such as title, tags and transcripts, is shown here if we have it. Not every comic has all of these, and they seem to be a bit hit and miss even on the official website.