Dilbert cartoon first published on Saturday 30th April 2011

Dilbert//8050, first published fifteen years ago on Saturday 30th April 2011

Dilbert cartoon for Saturday 30th April 2011

Dilbert for Friday 29th April 2011

Dilbert for Sunday 1st May 2011

Tags

apathy telephones get tech support audio menu tech support user manuals hate customers apathy thing

Official transcript

Dogbert: I researched how long your customers will stay on the phone trying to get tech support before giving up. Then I designed an audio menu tree that will take them slightly longer than that to reach your tech support. I've seen your user manuals and I assume that you hate your customers' guts. Boss: It's more of an apathy thing.

originally published on dilbert.com

Open source transcript

I RESEARCHED HOW LONG YOUR CUSTOMERS WILL STAY ON THE PHONE TRYING TO GET TECH SUPPORT BEFORE GIVING UP.

THEN I DESIGNED AN AUDIO MENU TREE THAT WILL TAKE THEM SLIGHTLY LONGER THAN THAT TO REACH YOUR TECH SUPPORT.

IVE SEEN YOUR USER MANUALS AND I ASSUME THAT YOU HATE YOUR CUSTOMERS' GUTS.

IT'S MORE OF AN APATHY THING.

collated from github.com/jvarn/dilbert-archive

AI Analysis

Comic Strip Title: "Tech Support Apathy"

Summary:

The comic strip depicts a conversation between a customer and a tech support representative. The customer expresses frustration with the length of time they've spent on the phone trying to get tech support before giving up. The tech support representative responds by designing an audio menu tree that will take the customer slightly longer than usual to reach their tech support.

The customer is unimpressed, stating that they've seen user manuals and assume that the tech support representative hates their customers' guts. The tech support representative responds with a sarcastic remark, saying that it's more of an apathy thing. The customer is not amused, and the conversation ends with the customer hanging up the phone.

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Accompanying textual content, such as title, tags and transcripts, is shown here if we have it. Not every comic has all of these, and they seem to be a bit hit and miss even on the official website.