Dilbert cartoon first published on Tuesday 22nd April 2014

Dilbert//9138, first published twelve years ago on Tuesday 22nd April 2014

Tags

managers & supervisors, travel budget freeze, technical problems, fiancail targets, satisfying customers, sounds bad, said outloud, business

Official transcript

Dilbert: I need an exception to the travel budget freeze so I can fix an important customer's technical problem. Boss: No, because arbitrary financial targets are more important than satisfying customers. Wait... why does that sound bad when I say it out lout? Dilbert: If it makes you feel better, I wasn't listening.

originally published on dilbert.com

Open source transcript

I NEED AN EXCEPTION TO THE TRAVEL BUDGET FREEZE SO I CAN FIX AN IMPORTANT CUSTOMER'S TECHNICAL PROBLEM.

NO, BECAUSE ARBITRARY FINANCIAL TARGETS ARE MORE IMPORTANT THAN SATISFYING CUSTOMERS WAIT WHY DOES THAT SOUND BAD WHEN I SAY IT OUT LOUD?

IF IT MAKES YOU FEEL BETTER, I WASN'T LISTENING.

collated from github.com/jvarn/dilbert-archive

AI Analysis

Title: "Financial Targets vs. Customer Satisfaction"

Summary:

The comic strip features Dilbert, a bespectacled man with a distinctive appearance, sitting at his desk. He is engaged in a conversation with his boss, who is standing behind him.

Scene 1:

Dilbert's boss states, "I need an exception to the travel budget freeze so I can fix an important customer's technical problem." Dilbert responds, "No, because arbitrary financial targets are more important than satisfying customers."

Scene 2:

Dilbert's boss asks, "Wait... why does that sound bad when I say it out loud?" Dilbert replies, "If it makes you feel better, I wasn't listening."

Interpretation:

The comic strip highlights the conflict between meeting financial targets and prioritizing customer satisfaction. Dilbert's boss is more concerned with achieving financial goals, even if it means neglecting customer needs. The punchline, where Dilbert claims not to have been listening, adds a layer of irony and humor to the situation. Overall, the comic strip satirizes the prioritization of financial targets over customer satisfaction in a corporate setting.

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