Dilbert cartoon first published on Sunday 26th April 2020

Dilbert//11334, first published six years ago on Sunday 26th April 2020

Dogbert Designs Headphones

Tags

design, business, headphones, maximum, customer, annoyance, charging, port, guess, incorrect, frustration, fit, customers, ship, user

Official transcript

dogbert: i've designed these over-ear headphones for maximum customer annoyance. the charging port is only on one side, so the user has a fifty percent chance of guessing wrong. and the charger only fits if you put it right-side up. to increase the frustration, i made the plug look the same on both sides. best of all, the plug is so poorly designed that half the time it doesn't seem to fit, even when you put it in correctly. i made the headphones black, so you can't easily find the charger hole in low light. ninety percent of users will be cursing us every time they try to recharge. customers won't know any of this until after they purchase.

originally published on dilbert.com

Open source transcript

IVE DESIGNED THESE OVER-EAR HEADPHONES FOR MAXIMUM CUSTOMER ANNOYANCE.

THE CHARGING PORT IS ONLY ON ONE SIDE, SO THE USER HAS A FIFTY PERCENT CHANCE OF GUESSING WRONG.

AND THE CHARGER ONLY FITS IF YOU PUT IT IN RIGHT- SIDE UP.

TO INCREASE THE FRUSTRATION, I MADE THE PLUG LOOK THE SAME ON BOTH SIDES.

BEST OF ALL, THE PLUG IS SO POORLY DESIGNED THAT HALF THE TIME IT DOESN'T SEEM TO FIT, EVEN WHEN YOU PUT IT IN CORRECTLY.

I MADE THE HEADPHONES BLACK, SO YOU CAN'T EASILY FIND THE CHARGER HOLE IN LOW LIGHT.

NINETY PERCENT OF USERS WILL BE CURSING US EVERY TIME THEY TRY TO RECHARGE.

CUSTOMERS WON'T KNOW ANY OF THIS UNTIL AFTER THEY PURCHASE.

SHIP IT.

collated from github.com/jvarn/dilbert-archive

AI Analysis

Comic Strip Title: "Frustration at the Charging Port"

Summary:

The comic strip revolves around a customer's frustration with the design of a charging port on a pair of headphones. The customer, Dilbert, is dissatisfied with the charging port's placement on one side, which he believes increases the likelihood of incorrect guessing. He suggests that the charger should only fit in one side to avoid this issue.

However, the customer's solution is met with skepticism by the manufacturer, who argues that the current design is optimal and that users will eventually learn to recharge the headphones correctly. The customer remains unconvinced, leading to a humorous exchange between the two parties.

Key Points:

• The customer is frustrated with the charging port's placement on one side.
• The customer suggests that the charger should only fit in one side to avoid incorrect guessing.
• The manufacturer argues that the current design is optimal and that users will eventually learn to recharge correctly.
• The customer remains unconvinced, leading to a humorous exchange between the two parties.

generated by llama-3.2-11b-vision-instruct

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